Frequently Asked Questions

Frequently Asked Questions2020-02-19T07:56:37+00:00
Where is this company located and what is its postal address?2020-02-04T06:08:49+00:00

We work out of our India office located at:
India Office –
JR IT Tower, Gondia – 441614 Maharashtra, INDIA
Mobile: +91-9405612606
Email: info@staffcloud.biz

We have sales offices located at:
Australia office –
Suite 903,
50 Clarence Street – Sydney NSW 2000
Mobile: +61 400 807 667

US Office –
14 PARKWOOD Dr,
South Amboy, NJ-08879
Mobile: +1 203 543 6706

When was Staffcloud established?2019-12-12T09:36:59+00:00

We started off in 2004 and styled ourselves as ‘Staffcloud’. Over the years, we’ve been growing steadily and adding to our bouquet of services.

Do you treat your staff well – what benefits do they receive?2019-12-12T09:38:40+00:00

At Staffcloud, our staff package and benefits stem from our belief that a happy employee leads to a happy customer and a happy customer leads to more business.

Apart from a handsome salary, employee benefits include:

  • Medical Insurance
  • Employees’ Pension Fund
  • Personal Accidental Insurance
  • Free meals
  • Five-and-half day week
  • Recreational activities
  • Loan facility
  • Performance-based regular Increments
  • Yearly bonus
  • Cultural programs and get-togethers
How do I make payments?2019-12-12T07:34:55+00:00

There are several ways you can pay including wire transfers, credit cards, PayPal and so forth. Once we begin working for you, our banking details and payment options will be provided as a matter of routine.

Are your services backed by a guarantee?2019-12-12T07:33:39+00:00

Yes!
We begin providing you with our services without any request for advance payment – that is how confident we are. Our first invoice will be generated only at the end of the first week.

Furthermore, if you are not happy with the quality of the work we have provided, you can ask for a refund of fees paid pertaining to the work you are not satisfied with.

Do you have a list of services you provide?2019-12-12T07:32:01+00:00

Yes, our services include the following:

  1. Amazon Vendor Support Services
  2. Ecommerce Product Support Services
  3. Customer Support Services
  4. Data Typing Services
  5. Google Maps/Earth Mapping
  6. Book Keeping
  7. Image and Video Editing Services and,
  8. Lead Generation

If the service(s) you require is/are not specifically listed here, please email us at info@staffcloud.biz or raise a support ticket. We assure you, whatever your service requirement, it will be met.

Can you work in my Time-Zone?2019-12-12T07:28:10+00:00

Yes, we can.
We already work 24 hours a day, 6 days a week; so, your time-zone is covered. If you have any specific requests (like working on a Sunday or something else), simply email us at info@staffcloud.biz or raise a support ticket.

How do we communicate?2019-12-12T07:26:11+00:00

We use a customized, in-house developed task-based portal. Your work will be given a name and all instructions and feedback will be visible under it. Naturally, this is secure and you will be provided with the login credentials.

For issue such as billing, payment, complaints etc., please write to info@staffcloud.biz or simply raise a support ticket at our website.

Can you start immediately?2019-12-12T07:19:28+00:00

Of course, we can!
All you have to do is to provide us the details – simply email us at info@staffcloud.biz or raise a support ticket. We will access your need and get back to you ASAP (usually before end of next working day).

Once we have the initiation procedure out of the way (shouldn’t take more than a day or two at the most), we are ready to begin.

Why choose staffcloud.biz?2019-12-12T07:15:16+00:00
  •  Outsourcing your routine office work to us can help you reduce your wage bill by up to 70%
  •  Dozens of clients have opted to make Staffcloud their outsourcing partner; you could too. We have 100% success rate in delivering solutions that are scalable and cost-effective; try us!
  •  From technical staff to modify existing solutions or, administrative staff to handle office routine, to outsourcing development of new apps. Staffcloud can meet every small, large, simple or complex technical challenge.
  •  Outsourcing as an effective cost strategy: A lot of businesses have dozens of staff doing work that can easily be outsourced for half or less than half of the present wage bill.  No doubt your bottom-line matters to you too. Go on, ask us for a quote to do a specific or series of office routines; allow us to surprise you.
  •  Staffcloud provides its customers with customized services at unbeatable rates. Your data is 100% secure. Staffcloud not only adheres to the highest possible standards in security, we also adhere to a strict code of ethics.
What documents do candidates carry for the interview?2019-12-12T08:51:28+00:00
  1. Your latest resume
  2. Latest colour passport size photograph
  3. Copies of graduation marksheets and certificates.

Naturally, all documents will be verified.

Do you have a list of current vacancies for staff recruitment?2019-12-12T09:29:04+00:00

It is possible. Please call us at +91-9405612606 and +1 203 543 6706 Monday to Saturday, 10 AM to 5 PM IST.

How can a candidate apply for a job at Staffcloud?2019-12-12T09:28:13+00:00

Applying for a job at Staffcloud is quite easy.

  1. Personal visit: Visit us with your resume during office hours from Monday to Saturday, 10 AM to 5 PM. It’s always better to make a call about current vacancy and for appointment by calling to Number +91-9405612606 and +1 203 543 6706.
  1. Screening: Our candidate screening process takes about 2 hours and includes an aptitude test, technical skill test and a preliminary interview.
  1. Final interview: Candidates who clear the initial screening process, get invited to an interview with the management. Should a vacancy exist, successful candidates will be issued an appointment letter or, be issued an offer letter and will be called when a vacancy arises.
  1. Email: Prospective candidates can also email their resumes to info@staffcloud.biz
What is your recruitment policy?2019-12-12T08:46:22+00:00

Any person irrespective of colour, gender, religion or sexual orientation can apply provided:

  1. They possess a degree in any stream and a minimum score of 50%,
  2. Have good command over the English language,
  3. Is an expert at web research, Ms Office and, has excellent keyboard skills.
  4. Naturally, candidates with experience, will be given additional weightage.
Can you handle a custom shopping cart?2019-12-12T08:45:12+00:00

Yes, we can!
We’ve developed shopping carts ourselves so, operating another custom shopping cart will not be a problem.

Can you manage a shopping cart – does Staffcloud have experience with most of the popular shopping carts in use today?2019-12-12T09:31:11+00:00

Yes, we have years of experience handling almost all the popular shopping carts including:

  1. Amazon Seller Central
  2. Silver Earth
  3. OmniChannel
  4. Magento
  5. Shopify
  6. Weebly
  7. Ebay
  8. Amazon Vendor Central
  9. 3D Cart
  10. Channel Advisor
  11. OsCommerce and,
  12. Net Suite
What if I need an additional account for my appointed supervisor?2019-12-12T07:47:07+00:00

It is as simple as emailing us a request at info@staffcloud.biz or raise a support ticket.