Frequently Asked Questions

We started off in 2004 and styled ourselves as ‘Staffcloud’. Over the years, we’ve been growing steadily and adding to our bouquet of services.

At Staffcloud, our staff package and benefits stem from our belief that a happy employee leads to a happy customer and a happy customer leads to more business.

Apart from a handsome salary, employee benefits include:

• Medical Insurance
• Employees’ Pension Fund
• Personal Accidental Insurance
• Free meals
• Five-and-half day week
• Recreational activities
• Loan facility
• Performance-based regular Increments
• Yearly bonus
• Cultural programs and get-togethers

There are several ways you can pay including wire transfers, credit cards, PayPal and so forth. Once we begin working for you, our banking details and payment options will be provided as a matter of routine.

Yes!
We begin providing you with our services without any request for advance payment – that is how confident we are. Our first invoice will be generated only at the end of the first week.

Furthermore, if you are not happy with the quality of the work we have provided, you can ask for a refund of fees paid pertaining to the work you are not satisfied with.

Yes, our services include the following:

1. Amazon Vendor Support Services
2. Ecommerce Product Support Services
3. Customer Support Services
4. Data Typing Services
5. Google Maps/Earth Mapping
6. Book Keeping
7. Image and Video Editing Services and,
8. Lead Generation

If the service(s) you require is/are not specifically listed here, please email us at info@staffcloud.biz or raise a support ticket. We assure you, whatever your service requirement, it will be met.

Yes, we can.
We already work 24 hours a day, 6 days a week; so, your time-zone is covered. If you have any specific requests (like working on a Sunday or something else), simply email us at info@staffcloud.biz or raise a support ticket.

We use a customized, in-house developed task-based portal. Your work will be given a name and all instructions and feedback will be visible under it. Naturally, this is secure and you will be provided with the login credentials.

For issue such as billing, payment, complaints etc., please write to info@staffcloud.biz or simply raise a support ticket at our website.

Of course, we can!
All you have to do is to provide us the details – simply email us at info@staffcloud.biz or raise a support ticket. We will access your need and get back to you ASAP (usually before end of next working day).

Once we have the initiation procedure out of the way (shouldn’t take more than a day or two at the most), we are ready to begin.

•  Outsourcing your routine office work to us can help you reduce your wage bill by up to 70%
•  Dozens of clients have opted to make Staffcloud their outsourcing partner; you could too. We have 100% success rate in delivering solutions that are scalable and cost-effective; try us!
•  From technical staff to modify existing solutions or, administrative staff to handle office routine, to outsourcing development of new apps. Staffcloud can meet every small, large, simple or complex technical challenge.
•  Outsourcing as an effective cost strategy: A lot of businesses have dozens of staff doing work that can easily be outsourced for half or less than half of the present wage bill.  No doubt your bottom-line matters to you too. Go on, ask us for a quote to do a specific or series of office routines; allow us to surprise you.
•  Staffcloud provides its customers with customized services at unbeatable rates. Your data is 100% secure. Staffcloud not only adheres to the highest possible standards in security, we also adhere to a strict code of ethics.